Detailed service agreements
Instead of a salaried in-house employee who is at the mercy of whatever emergency is loudest and most urgent, managed service providers have a detailed list of deliverables that are rarely—if ever—matched by a full-time employee.
With an external managed services team, you typically have a more well-versed team, better checks and balances, and more streamlined processes than you can see in an in-house team.
Receive round-the-clock monitoring without the cost of a 24/7 in-house team.
Emergency response purchases, such as those typically experienced by an in-house IT team undergoing unplanned or urgent IT repairs, almost always cost more than preparation and planned management by a managed services provider.
Higher standards of certification
Since managed services represent a host of technology vendors, they typically have to hold more up-to-date certifications in the constantly-evolving IT products and services than an in-house IT expert would require. This means more informed decisions and expertise.
Instead of relying on the knowledge of in-house individuals, you’re benefiting from the expertise of a robust outsourced managed services team that is regularly trained to keep up to date with latest shifts and trends in services delivered.
Using an outsourced managed services provider typically means a higher degree of security due to round-the-clock monitoring and preventing “putting all your eggs in one basket” with a single internal hire.
After hours and holiday support
Just because your employees are gone for a weekend or holiday doesn’t mean your technology and servers are put on hold as well. Our managed services provide 24/7 monitoring and support— even on weekends and holidays.