Service Management

Information technology service management are the activities that are performed by an organization to design, build, deliver, operate and control information technology services offered to customers.

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IT Strategy and Roadmap development

An IT roadmap is a type of technology roadmap that a business uses to develop and share a strategic-level plan for IT initiatives at the organization, such as migrating the company's data to a new cloud system or upgrading the organization to a new enterprise software platform.

Design and Planning IT Infrastructure

Designing is the key stage of the creation of any IT infrastructure or IT system. Companies planning the implementation of complex infrastructure IT solutions and software systems shall pay special attention to this stage

Quarterly / Annual IT Reviews

Quarterly IT reviews highlight new ways to help clients achieve their goals, uncover risks and opportunities you’re equipped to address and ensure customer leadership sees you as a critical piece of their growth strategies.

Annual project plan and budget preparation

There are many components necessary to build a budget, including direct and indirect costs, fixed and variable costs, labor and materials, travel, equipment and space, licenses, and whatever else may impact your project expenses

Governance / Risk / Compliance Control

Governance, risk, and compliance – popularly known as GRC – is a set of processes and procedures to help organizations achieve business objectives, address uncertainty, and act with integrity. The basic purpose of GRC is to instill good business practices into everyday life.

Procedure and Policy preparations and implementations

In the information security industry, policies and procedures refer to the documentation that describes how your business is run

Service Management